Welcome to eServMD’s Privacy Policy. At eServMD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.eservmd.com, and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in various ways. The information we may collect on the site includes:

1.1 Personal Data

While using our site, you may be asked to provide personal data that can be used to contact or identify you. Personal data may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Professional information (e.g., practice name, specialty)

1.2 Usage Data

We may also collect information on how the site is accessed and used. Usage data may include:

  • Your IP address
  • Browser type and version
  • Pages of our site that you visit
  • The time and date of your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

2. Use of Your Information

We use the information we collect in various ways, including to:

  • Provide, maintain, and improve our site and services
  • Personalize your experience on our site
  • Process transactions and send related information, such as confirmations and invoices
  • Respond to comments and questions and provide customer service
  • Communicate with you about services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you
  • Monitor and analyze trends, usage, and activities in connection with our site
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

3. Disclosure of Your Information

We may share the information we collect about you in the following ways:

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service and support

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Legal Obligations

We may disclose your information to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of eServMD, our customers, or others.

4. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

5. Data Security

We use reasonable and appropriate measures to protect the information you provide to us from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to access, update, and correct inaccuracies in your personal data in our custody and control, subject to certain exceptions prescribed by law. You may request to access, update, or correct your personal data by contacting us at the contact information below.

7. Third-Party Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.